Garage Door Opener Repair
Customer Issue: The customer’s garage door opener would sometimes fail to register commands from either the handset or the wall console, at irregular times.
Our Solution: Since the error affected all control systems equally, it more or less had to be the circuit board. A plain software reset was insufficient, but replacing the garage door opener logic board and then resetting it from factory defaults again had the system working reliably.
Garage Door Troubleshooting
Customer Issue: The door stopped rising all the way, lifting only halfway open before coming to halt and then closing again.
Our Solution: Our team recognized this issue, and checked the opener’s movement setting first. Sure enough, some adjustment to the destination and lift, as well as the safety lock, had the door working properly again with its frame.
New Garage Door Installation
Customer Issue: Looking for a new door for his garage.
Our Solution: We took precise measurements of the new garage, then, after we presented Mr. Riley with a few choices, he picked a model from Clopay's MODERN STEEL™ collection. We returned with the new door and installed it to the customer's satisfaction.
Customer Issue: Broken roller.
Our Solution: Upon inspecting the rest of the door, we discovered that actually more than one roller broke. Luckily, we came prepared, so replacing the other damaged units was no trouble at all. After we finished, we lubricated the new rollers, and the hinges, and made sure the door moved silently again.
Customer Issue: Broken door spring.
Our Solution: Mr. Wilson's torsion spring broke and he was unable to use his door. Our technicians quickly replaced the damaged unit, and then checked to ensure neither the panels nor the cables were damaged. Finally, we adjusted the new spring's tension to ensure the system opened and closed smoothly.